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“Good flight and service. ”
Review of Lufthansa


Reviewed 3 weeks ago via mobile

Premium economy or economy does not make much difference. Not worth the extra payment. Good flight and friendly service. Delay on return and missed the connecting flight in Frankfurt. Lufthansa booked immediately the next available flight to Brussels.

Date of travel: January 2019
    • Seat comfort
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
Thank monav398
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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179 - 183 of 27,006 reviews

Reviewed 3 weeks ago via mobile

The service is pleasant and the flight attendants are always professional and courteous. It’s nice to arrive on time as well. Good job!

Date of travel: January 2019
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • Value for money
Thank petervW1922VV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Great flight. Softest take off and landing I have ever been on. Great Service. Everyone on board went above and beyond to care for the passengers. Ordered a Children's Meal for our daughter and OH MY GOSH it was a lot of food and a very well balanced meal. The only thing I wish they had would be a child-specific breakfast or small dinner. Keep an eye out on your booking. Lufthansa now offers a "light fare" which means you only can bring a carry-on and don't get a free piece of luggage as you would with a regular fare ticket on their international flight. It is nice for business travel or even those who go backpacking. It wasn't for us but we look at it as a lesson learned. The cost difference for the flight is quite a bit. You can purchase an additional piece of luggage for about $60 each way but you can not exceed 23 Kilos

Date of travel: January 2019
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank wanttotravelmore1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Use Lufthansa they said. Can’t beat German efficiency, they quoted. Yeah right. What was not mentioned (and not reported in media, no less) is that airport security and border police went on strike, for more money and they efficiently shut down the airports. Really?
Well thanks for that Lufthansa, it’s really made my day. NOT.

Date of travel: January 2019
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Mia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

This was one of the worst flying experiences I have had in Europe recently. We flew home from GVA via Munich - the transfer process required 2 passport controls by machine - if the machine did not work you had to wait in a 40 min line with ONE security person - I made it through fast with my daughter - and wanted the Lufthansa staff that many folks were held up - they did not seem to care, or help even though the flight was now late - after carefully booking my aisle seats 24 hour ahead, they changed the aircraft and stuck us in the middle with no warning but a small text one hour ahead - flight was jammed - awful. My husband vows never to fly this airline again - not worth the reasonable ticket - too many choices. Also the check in in Geneva was a NIGHTMARE- ALL AUTOMATED WITH NO ONE HELPING - LONG LINES. :(

Date of travel: January 2019
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank _dmpinvt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC