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“Great service but weird food served”
Review of Lufthansa


Reviewed 3 weeks ago via mobile

We fly Lufthansa quite a bit around Europe and love the service......except for the food. The chefs are either overthinking things or forget that not everyone likes overly aweet cereal or raw tuna. Get back to the basics; this isn’t a reality cooking show.

1  Thank lloydwright913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 weeks ago

Frequent fliers in Lufthansa's business class. Wonderful flight from JFK to FRA aboard their Airbus 380. Like their Boeing 747's and Airbus 340's the cabin is immaculate, with pleasant decor and wonderful flight attendants. Excellent food with a varied menu to suit most passengers' dietary preferences. Excellent beverage/bar service. Spacious and comfortable seats. Their business class lounges both at home and abroad are well stocked with good food and drink and nicely appointed, comfortable seating areas. Definitely a first class business class!

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Thank EVA F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We were catching the flight from Frankfurt to Delhi on the 11th of this month. Our flight from Amsterdam to Frankfurt got delayed by 2 hours which left us with practically very little time in hand. Frankfurt airport being so large made our task even more difficult to reach the designated gate C16 . But we did manage god knows how!! When we somehow reached the aircraft we heaved a sigh of relief but what made all the difference was the reassuring smiling flight attendant. She like a close friend comforted us gave us water and juice to drink and made us feel so relaxed that the fatigue of the commute just vanished. Kudos to such airlines!

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Thank Sharmila M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Was very interested in trying out Lufthansa's A350 Business class. Aircraft was still very new so impressive when you walked on. Seat was good although you wouldn't want to be over 6 feet when it lays flat as you wont be able to lie flat without curling to some extent. I was in a window seat and didn't have anyone next to me so not sure of the experience of climbing over them in the middle of the night which you would need to do with the configuration. Service was pretty good although the way the flight attendants divide the cabin up is a little unusual and our section seemed to be the slowest to get served. Food was pretty good but not up to the likes of Qantas and Qatar Airways. Music selection wasn't great but it was fantastic to be able to watch the Champions League live while flying virtually over the North Pole! Was a little annoyed by a flight attendant wanting me to lower my window shade all the way despite it being a daylight flight. Overall pretty good and would travel again on Lufthansa's A350.

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Thank mikefriend1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

First time on Lufthansa. Comfortable seats, ok food and great service. 747-800 lacks power and usb jacks and movie selection in lacking. Would fly again. :)

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Andre B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC