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“Good Airline to fly with”
Review of Lufthansa


Reviewed 4 weeks ago

Plane clean. Take off and landing on time as you would expect with a scheduled flight. This time keeping would be extremly usefull for business flights. Sandwich and drinks both non alcohilic and alcohlic are included in cost of ticket. Staff friendly and helpfull. As it was only a 2 hour flight there was no inflight entertainment. I would not have expected any on such a short flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Roy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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531 - 535 of 24,388 reviews

Reviewed 4 weeks ago

We were able to book two round tickets from Berlin to Munich within 72 hour notice, and paid 197 Euro. The flights were timely, with excellent board service, which included good coffee and juices, as well as healthy snacks.

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    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Gilda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Amazing service, food, and drinks. The most civilized and luxurious economy class flight in recent memory. I would book Lufthansa over and over again for this reason. Great with children, too! Tons of great treats for the kids.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank luka07044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Lufthansa lost our suitcase, had it delivered 3 days later cracked. That happens, of course, but their customer service is impossible - you call, they tell you to write to Customer Relations and they don't respond, and you call back to say you didn't get a response in a week and they tell you to write tLufthansa about them failing to respond. Its a vicious circle put in place by Lufthansa to frustrate the hell out of you and make you give up!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank LILLYofNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Upper deck is really nice if available. Less people per restroom. Lay flat bed was comfortable and clean. Food focused on presentation than taste. Small portions, many colors, not so flavorful.

The irritating part was that once the table was out, there was no way to escape or slide out if one wanted to use the restroom part way through a meal or simply if one was finished with a meal before it was cleared.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Taylor L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC