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“Small Plane, Big Result”
Review of Lufthansa


Reviewed 4 weeks ago

Short flight, however, it was a good one. Funny, upon landing, it appeared the pilot served causing many on the plane to think we were headed for an accident. I felt the pilot was playing...what a way to play especially since so dangerous....LOL.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Mowdy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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508 - 512 of 24,259 reviews

Reviewed 4 weeks ago

Great airline and service provided in premium economy. The extra leg room and service is worth the price. The only problem is that the seat recline quite a bit. If you have a passenger in front of you who is oblivious to the rest of the world then your personal space is highly likely to be invaded as it was for us! How rude some travellers can be.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank YOWDivers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Premium Economy seating was generous and comfortable. The food and service was excellent. It all depends on the aircraft in service but I find Lufthansa to be very consistent with service and quality.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank F1422BXsandrag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Worst airline ever! They lost my luggage and don't have a phone number to call. Had to write an email. Well I wrote 3 now and still no reply! It's been 2 weeks. #Lufthansaaretheworst #dontflylufthansa

    • Customer service (e.g. attitude, care, helpfulness)
    • Value for money
2  Thank Mark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We suffered delays due to a snow storm and the staff did an excellent job organizing our next 48 hours. They thought of it all! Hotel, taxis, food, flights, even children entertainment!

Thank Ricardo_Arocha_Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC