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“First time ever on Lufthansa ”
Review of Lufthansa


Reviewed 6 April 2018 via mobile

Full service with a smile. The staff are professional and friendly. Flights although delayed in take off briefly still arrived basically on time or early. Love the mobile app it makes checkin and boarding easy. Looking forward to flying with them again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
Thank StarliteAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,730 - 1,734 of 20,999 reviews

Reviewed 6 April 2018

Very good hard product. Seat is comfortable with room to move. I was in 24F a bulkhead seat. This seat also includes a let rest. There may be slightly less room in this seat if you are 6' or taller.

IFE is very good, flight crew friendly and helpful.

Inflight food, was mediocre, really nothing special

PE is not inexpensive, I was offered an upgrade of USD $350.00 each way which I took. I would never pay full price for this upgrade. If you can afford it and you won't lose sleep over your purchase then you may want to consider PE.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank yvr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

Our flight from Johannesburg to Budapest via Frankfurt was a pleasant experience, as was the return flight from Prague to Johannesburg via Frankfurt. Check-in on both the outbound and inbound flights were great. Boarding in both cases could have been better, but was still above average. Legroom on the flight is surprisingly spacious and the seats comfortable.

The in-flight entertainment, however, was not great. Although, there is a wide enough selection of movies, series, TV shows, music etc. accessing it is quite the hassle. The monitors are unresponsive or slow and the interface not very user-friendly i.e. pause, rewind, forward (available) does not work.

The food is as expected. Really enjoyed the wide selection of drinks. The stewards and stewardesses were also very helpful and professional.

Overall, great value for money (at 645 Euro / R9500 - return)

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Jeanine v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

This flight was associated with a Groupon and we were so pleased. Lots more room than a regular domestic flight. The employees at the counter as well as on the plane were very nice and helpful. I would love to fly this airline to Europe every time I go!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank LaDonna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

Lovely meal. Left and arrived without incident. Friendly service. Ticket a bit expensive but was not booked well in advance.

Thank lemon910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC