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“Good Choice for Economy Passengers”
Review of Lufthansa


Reviewed 6 April 2018

Our flight from Johannesburg to Budapest via Frankfurt was a pleasant experience, as was the return flight from Prague to Johannesburg via Frankfurt. Check-in on both the outbound and inbound flights were great. Boarding in both cases could have been better, but was still above average. Legroom on the flight is surprisingly spacious and the seats comfortable.

The in-flight entertainment, however, was not great. Although, there is a wide enough selection of movies, series, TV shows, music etc. accessing it is quite the hassle. The monitors are unresponsive or slow and the interface not very user-friendly i.e. pause, rewind, forward (available) does not work.

The food is as expected. Really enjoyed the wide selection of drinks. The stewards and stewardesses were also very helpful and professional.

Overall, great value for money (at 645 Euro / R9500 - return)

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Jeanine v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 6 April 2018

This flight was associated with a Groupon and we were so pleased. Lots more room than a regular domestic flight. The employees at the counter as well as on the plane were very nice and helpful. I would love to fly this airline to Europe every time I go!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank LaDonna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

Lovely meal. Left and arrived without incident. Friendly service. Ticket a bit expensive but was not booked well in advance.

Thank lemon910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

Second leg of trip to Romania. Crew did a solid job but the plane was late. Food an after thought. Boarding process was ok but plane was crowded and lots of carry on issues. Leaving plane was a pain if passengers slowing things down with others pushing passengers out of their way to race to connecting flight

Thank Chinapjs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

I love Lufthansa, even when for a technical problem we have to postpone the trip because they face the matter in a very professional way. You never feel lost and forgotten. The airplane had to go back to Frankfurt so never reached Bogotà. They gave me some options to fly the same day, but I prefer to wait one day more and fly Lufthansa. Hotel, lunch and dinner offered by Lufthansa and perfectly organized without loosing time at the airport. The day after they offered me an upgrade in business using my miles and I had a wonderful fly back home.With Lufthansa I feel sure about maintenance and security so I perfectly understand this kind of possible troubles.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Riccardo261063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC