Lufthansa use to be a great airline , I remember when I flew with my dad in the 90s , I just kept saying omg , from a great selection of food to amazing buss class gifts
Well , all that is gone , I have to admit though they do offer great pillow and mattress to ease the tension.
Food selection not as good as Qatar airline.
Customer service is totally another story , They lost my luggage and had to wait 3 days , still on going and has been almost more than a month without hearing anything from the customer support , if you lose anything , you will only get an email , no phone , no manager no supervisor and nobody will even bother or care. most insurance companies doesn't bother too much about losses and they only give you 100 pounds / dollars cash
had to buy new clothes = 300 dollars
pharmacy = tooth brush etc = 99 dollars
Total loss = 400 dollars
company doesn't care at all ,,,,,,,,,not recommending this airline to america.