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“Good reception , flying on time , and good cabin comfort something to prefer KLM to low cost”
Review of KLM Royal Dutch Airlines


Reviewed 4 weeks ago

A taste of " return to it " ;-) . I recommend this irline company . An effeort for breakfast would be appreciated

Date of travel: January 2019
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Princelyonnais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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221 - 225 of 23,511 reviews

Reviewed 4 weeks ago

KLM has been changing their frequent flyer programs and a lot of problems related to their new program are popping up, throwing people out of the program or forgetting to add the points, and for sure the value of the obtained points has dropped immensely. In my family alone, all of us had problems with FD program. And if you connect with them, no answer, or you will be send from pillar to post.

Date of travel: January 2019
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank vikskio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KLM_Royal_Dutch, Manager at KLM Royal Dutch Airlines, responded to this reviewResponded 3 weeks ago

Thank you for your review, it is true that we are still having some issues with our new Flying Blue program. The technical issues that we are facing are hard to fix, but our IT department is working hard on finding solutions. In case you still need help, please reach out to us again via either phone or social media. We will do our best to help.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

The most terrible airline company to fly with. Seats are very very uncomfortable and the space between them is incredibly tight. What about meals offered during the flight? Again, I flew with several other airline companies and I can assure you, I d never eaten food of such bad quality. Overall, the service is totally absent.

Date of travel: January 2019
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank H4526BDlucab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

Flight from JFK to Amsterdam was a 777-300 ER. The aircraft was clean, comfortable. Food was OK.
All flights were on time.

Date of travel: December 2018
Thank Malik786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

That was a late night flight on December 12, 2018. The flight was packed, with a few families with babies and little kids in different corners of the aircraft. One of these young e-class passengers was extremely active and noisy all over the plane. Looked like parents could not control the situation...
So one of the business class section flight attendants would just take this little boy "under her wing" and he would calm down and listen and obey only to her. This lady saved our peace and most of the night sleep that day.
Much appreciated. I do not know her name but attach a couple of pictures to support the above ))

Date of travel: December 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Igor_V_Gun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC