Our flight was a non-stop night flight over the Atlantic and we booked business class to get the best possibility to sleep. I found the staff to be very friendly, and service was of the highest standards. Another plus is the airport lounge access, that makes your wait as pleasant as possible. Food on board is giving a bit more mixed emotions as I noticed quite a difference between evening meal (which was great!) and breakfast which was just OK. Really mixed emotions where caused by the chair in it's sleep mode: I found it impossible to fit my 190cm frame comfortably onto/into the space provided. Chair doesn't flatten fully, so I kept sliding down and a very hard ridge on the lower side of the headrest kept digging into my shoulderblades. I slept in the end, but had hoped for a little more comfort!