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“KLM Business Newcastle to Bangkok”
Review of KLM Royal Dutch Airlines


Reviewed 16 October 2018

I have used this flight several time with my wife and family and as always the service is very good, with good food and drink selections on board.
My only small criticism is the entertainment system could do with a larger music selection.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank GEORGE C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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339 - 343 of 21,755 reviews

Reviewed 16 October 2018

The overseas flight was fabulous. Gave you snack, drinks, food, blanket and pillow as well as earphones to play music or watch videos, service is always great on these flights. The seats could be more comfortable but they only look at dollars and not passenger comfort these days, Not the only airline that has this problem. Would still fly KLM again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank 246lynnl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2018

OK i do not expect maistream dutch airline KLM to offer lunch as to what mainstream greek Aegean airlines offer.
But being offered half a sandwitch insalted my lunchtime appetite.
Flight of an hour you do not expect three course lunch .....but not half a sandwitch!!!!!!!
Then they offered drinks...of course no sparkling water... and coffee was some instant crap

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Xrhstos K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2018

Seats comfortable..we were in economy comfort..paid a bit more for a bit more leg room as it was a night flight. Flight attendants were friendly polite and helpful..great service.
Meals served were fine...there was choice of hot meals..came with starter a d dessert, plus cheese and crackers, water, wine and coffee..
Toilets were clean and well stocked for the whole flight.
I would fly KLM again..

Thank karinerh3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2018

Space for legs a little smaller than other companies but it was a common seat in economy. Not all staff was homogeneous. I asked for a blanket cause mine was VERY wet and it took a long long time to have a dry one. Only after asking 3 times I got one and they were not busy with dinner and drinks any more.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Caio M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC