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“Excellent Flight”
Review of JetBlue


Reviewed 19 November 2017

It was the first time that we had flown with JetBlue, so we weren’t sure what to expect. However, everything was excellent. The staff were very pleasant and attentive. The flight took off on time, and arrived early. So early that we had to wait about 35 minutes for a gate to become available before we could disembark.

From our first experience, JetBlue is an excellent airline and I would recommend it to anyone.

2  Thank Philip_Trewen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5,435 - 5,439 of 11,900 reviews

Reviewed 18 November 2017 via mobile

We usually fly Jetblue airlines. The terminal at JFK is clean and large with good restaurants and bars. The flight are on time with comfortable seating.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
1  Thank lollygal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2017 via mobile

This was my first time flying with Jetblue and I can tell you it was a nice experience. On time very smooth, comfortable. Various choices of free snacks and delicious dunkin donuts coffee! Smooth landing wow! And the ticket was affordable too.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
1  Thank junine6617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2017

Very pleasantly surprised by the courtesy of the flight attendants, the security (they even required a verbal confirmation of the customers in the emergency exit lane that they would be of assistance in case of emergency), and the service in flight (soft drinks and cookies or chips free of charge). Bought an open jaw ticket, and the price was really OK! Wifi on board as well! Recommended!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank aichinka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2017 via mobile

We had a most amazing flight! Left on time, arrived a few minutes early.

People—The captain came into the cabin to welcome us. He was outgoing, cheerful, and humorous. The cabin crew were warm, friendly and professional. They do not use food/beverage carts so you can use the aisle at any time.

Equipment—the extra inches in regular economy seats were welcome for the six hour flight. The seats are comfortable. Seatback screens were sharp and clear. We didn’t watch anything because the free WiFi was solid and dependable. Did I say FREE? The seatback pockets had a unique design with a special holder for drink containers and openings at the bottom to keep small items from hiding.

Amenities—the accessible additional snacks and beverages in the cubbies mid-cabin were an unexpected nice touch. The snack and food choices available were healthier and a higher quality than usual for an airline. We purchased additional food (did I say six hours?) and the salad was better than restaurant grade with kale, spinach, dried cherries and blueberries. The cheese and cracker snack was very nice, with fresh grapes.

This experience was the best we have ever had flying. You can be sure we will prefer flying on JetBlue whenever we can.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Larry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC