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“Please avoid Indigo”
Review of IndiGo


Reviewed 10 October 2024

Having traveled internationally several times, For the first time in my travel history, I chose Indigo airlines to travel internationally, and it turned out to be the most frustrating experience. The ground staff are illiterate.

Date of travel: September 2024
Thank Jet38765443662
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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139 - 143 of 9,742 reviews

Reviewed 10 October 2024

There is no charging cabel and also seats are not comfortable it’s like buses in india and please add business class so please do it

Date of travel: September 2024
    • Seat comfort
    • Customer service
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    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Curiosity23922097185
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 October 2024

Initially, due to operational issue they said it would delayed for approximately 1 hour, that is 10:00p.m; but, when the time was nearing 10 o clock, we were informed that the delay would be extended to 11:30p.m by the supervisor.... This was excruciating and infuriating.... When we asked the supervisor lady about why there was such a huge delay again, she said the delay was because of air traffic in Hyderabad.... When we asked the supervisor to arrange another flight, she told it wasn't possible.... Ok I understood but I couldn't accept it... When we asked them for a compensation due to the delay she said it was not possible.... Along with this , another half-an-hour delay for our flight , approximately 12:05a.m to 1:00 a.m... This is extremely disappointing and unacceptable.... We expect more from Indigo especially since it is a Tata owned org....
We have family & commitments. Simply 5 hours delay is not small. You people simply say, inconvenience is regretted.

Immediate solution & decision making is important... Indigo employees should...

Date of travel: October 2024
Thank Camper21218764308
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 October 2024

It was our first time flying with Indigo airline and it was superb! In the beginning we almost missed our flight because we were not aware that transit to India for few hours only still required visa. But the the ground staff in Doha airport was doing excellent job to modify our flight in very last minute time and got us into another flight which we didn't have to worry about our transit or visa. On the plane 6E-1302 from Doha to Bangalore, again we have a wonderful experience with Indigo's crew. The flight attendances Shamna and Srijana took care of us during the flight. They even wrote us a letter which was so sweet of them! Love this experience and we definitely will fly again with Indigo. Great job to the Indigo crew!

Date of travel: October 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Risca F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 October 2024

Thank u so much indigo airlines the way your staff take care of our luggage im very happy the way they're broken my bag thank u highly appreciated

Date of travel: September 2024
Thank Scenic49369681869
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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