Very delay flight indigo always have delayed flight whenever we travel alway flight is late and the lady who was in counter was very rude with us

Indigo does not honor their commitments. My flight was canceled and as part of compensation I was given a voucher of 1200. I tried using the voucher when I tried to make a booking but it did not work. I called them several times without any help. They just kept telling me to try later (such a genius solution). When that did not work they kept promising to call me but did not bother to actually call. I followed up after waiting a long time and they finally made a booking for me and asked me to pay. I once again got error messages when I tried making the payment. I tried calling them again but there was an issue getting through to them. I finally had to pay full price and make a new booking just because the fares kept increasing and waiting for them to actually help me with my issue would prove more expensive for me. When I finally received a call back from them after 24hrs, they said that the voucher was utilized in the pnr they created for me. I explained that although a PNR was created, there was no ticket issued and because of that the voucher cannot be considered "utilized". They have promised a manager callback to me to resolve this on the 09th of Aug and I am still waiting. They are so utterly shameless that now they have stopped responding to my emails as well. I have provided them with all proof including screenshots of all the errors whenever I tried making payment. I have sent them a screenshot of how many times I tried to call them and could not get through their useless call center. I am not sure why they issue vouchers they clearly cannot honor. Their website has an issue and their payment process has one too. Absolutely disgusted with this level of service and false commitments to customer care.

The worst aircraft I have experienced. Its always delayed. They do not care about the passengers. It is so disappointing. Their food is extremely expensive. I would never recommend anyone to travel with this airlines.

It’s was very bad experience today’s for me … my experience today was very bad , the staff in the ground she check my bag I’m on call , she was very rude .. I’m not satisfied with indigo airlines

Just experienced terrible service with Indigo Airlines. They canceled my flight from Mumbai to London with no explanation and offered no alternatives. Extremely disappointed and won’t be recommending them for international travel. #IndigoAirlines #TravelFail