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“Ground staff in Guwahati airport was very rude”
Review of IndiGo


Reviewed 13 August 2024

It’s was very bad experience today’s for me … my experience today was very bad , the staff in the ground she check my bag I’m on call , she was very rude .. I’m not satisfied with indigo airlines

Date of travel: July 2024
Thank NorthStar59954180466
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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115 - 119 of 9,604 reviews

Reviewed 13 August 2024

Just experienced terrible service with Indigo Airlines. They canceled my flight from Mumbai to London with no explanation and offered no alternatives. Extremely disappointed and won’t be recommending them for international travel. #IndigoAirlines #TravelFail

Date of travel: July 2024
1  Thank NorthStar37166222982
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 August 2024

An airline that becomes worst each time I fly in it nowadays. 1.5 hours delay, 30 mins extra in taxing, 30 mins extra in getting off and into buses and 30 mins for the bus to reach the airport. In total delay of 3 hours that too for a night flight!

Do not know who is leading this company, but cannot see it going anywhere besides running a collusion story and jacking prices!

Date of travel: July 2024
1  Thank Nomad31409311904
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 August 2024

I was flabbergasted with the service offered on board by Indigo. It was an 8 pm flight from Qatar Airways operated Indigo from Doha. First and foremost the flight never took off on time, was almost 2 hours late to take off. Next it took another 1.5 hours to serve a crap meal which deserve 1 star max. Stale bread sandwich with some biscuits (is this what you eat for dinner?). Once I arrived at the Bengaluru airport, found my misplaced suitcase. Went to Indigo attendant, and it took another 2 hours to get the form filled for return of misplaced luggage to home. Very inefficient, the luggage reached after 48 hours. More, so, I had a connecting flight to another place in 24 hours. I had to buy so many stuffs for my next trip. Costed me >6k Rs. Indigo people were absolutely inefficient and upon calling the customer care found that they never reimburse any of the travel or purchase costs (loss for the customer). Never travel on this flight. You may save little money at the time of booking but eventually may end up spending more, not because of your mistake but rather inefficiency in the part of Indigo.

Date of travel: August 2024
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1  Thank Scenic23778835885
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 August 2024

Worst experience we had this time from Delhi to leh fight and this is only happening with indigo and rest every flight is great salute to Air India always not such issues

Worst they say big things than no 1 turns up they give u other options , next day same flight is going but not ready to adjust our seats there why??? Because they say it’s already booked seriously?? What about my flight which is cancelled???

If you would spend a huge amount for trip and someone says go after 2 days will you give me reimbursement for those 2 days missed? No right it’s always very easy to say something but when it comes on individual it really matters as each penny counts
Staff not ready to listen ahahahaha that’s how you deal!!!!

Date of travel: August 2024
Thank Global09111559151
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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