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“worst experience ever!”
Review of IndiGo


Reviewed 10 August 2024

Worst travel time in my WHOLE life!
Horrible! I will never take this company again!
I was flying to Kuala Lumpur.
They didnt allowed me to go on the airplane for a visa transit!
Less then 24 hours for every country in the world you don't need a visa for transiting! I was stuck at the Istanbul Airport for a whole night and a whole day I was crying noboby to help me!
No internet! No money!
Hopefully my mom helped me! She bought me a new ticket....
Really bad behavior I lost all my money in this flight ticket...
I don't recommand you to travel with indigo airline! never !

Date of travel: July 2024
Thank Noa T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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254 - 258 of 9,738 reviews

Reviewed 10 August 2024

It was sad that Indigo choose not to resolve the issue - even though they called me and promise to do so.

I paid for fast forward service - seat selection plus priority checkin service - which due to system failure was not provided .

However I can understand that and requested just to review it and offer the refund for the service not provided .

The agent called
Me
And
Promise to resolve it but till
Now
No resolution

Date of travel: July 2024
Thank 07travelguru07
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 August 2024

This airline is one of the worst I've ever experienced. The in-flight service and staff conduct were both unprofessional. There was no entertainment or food provided. Despite claiming to be a low-cost carrier, ticket prices consistently exceed those of standard airlines. My most recent flight was particularly disappointing due to the mishandled baggage, which I only received three days after arrival. I am extremely dissatisfied with this airline and would not recommend it to anyone.

Date of travel: August 2024
    • Seat comfort
    • Customer service
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    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Stay10696
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 August 2024

Indigo & Qatar Share airlines!!
My kids took Qatar operated by Indigo from hyd to Doha, delayed by 1 hr, almost missed connecting flight to Dublin & arrived at Dublin to find out one of the baggage is still held in Doha! Daughter had to buy necessary clothing & toiletries!

Never, never fly Indigo & Qatar!!

Date of travel: August 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank dpk129
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 August 2024

Disappointing to travel code share with Qatar on Indigo flights. I pre booked a seat but was allocated another seat. On enquiry, I was told that it might have been an error by the check in staff but cannot be reversed now. They provided dry, cold and pre packed food that was tasteless. The boarding was chaotic and the the service very poor. Surprisingly Indigo did not provide a boarding pass for the next leg on Qatar which led to confusion at Doha. I nearly missed my flight trying to locate where I should pick up the boarding pass for the onward flight.

Date of travel: June 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Voyage681926
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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