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“Bad, disappointing and pathetic”
Review of IndiGo


Reviewed 16 June 2024

The flight was delayed by 30 min and no hot beverages were served onboard despite the humble request being made to the cabin crew repeatedly. It's an utter disappointment that no complimentary snacks were catered for despite an inordinate delay!!

Date of travel: May 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Check-in and boarding
Thank kilroy1037
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (9,440)
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60 - 64 of 9,440 reviews

Reviewed 15 June 2024

Indigo will take 10 years to meet the standards. Very useless staff and do not have customer service skills to treat and deal.

Avoid taking Indigo flights from RKT

Sickening mindset of the the entire India staff

Date of travel: May 2024
    • Customer service
    • Value for money
    • Check-in and boarding
Thank SM J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 June 2024

Horrible staff
No cooperation at all
None of the staff knows anything
They are fooling people
Never travel with kids with indigo
Indigo must go from Indian carriers
# India Bye indigo

Date of travel: June 2024
1  Thank Venture23964955299
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 June 2024

Flight was delayed more than 2 hours and crew members and ground staffs let passengers stranded. They don’t have any clue when flight will depart. Very bad attitude staffs and arrogant. Never recommended to anyone this flight.

Date of travel: June 2024
    • Seat comfort
    • Customer service
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    • Food and Beverage
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    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Curious51594431530
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 June 2024

My Partner Flew your airline This Morning 13th June from Dubai International Airport to phuket via Mumbai. Dxb to mumbai 6e 1452
.Mumbai to phuket 6e 1911.Firstly the staff at Dubai informed and assured us WE CANT carry powerbanks in the checked in baggage so he insisted us to to them in the carry on bag.When arrived at Mumbai airport there was absolutely no sort of information which gate the connecting flight is located not even on the screens tell info.Then At Mumbai airport the airport security pulled aside and was shouting and yelling at her accusing carrying a VAPE device in her cabin baggage and then called her name on the PA stating she needs to do additional checks and she was about to miss her flight. THEN a lady security personnel insisted her to her hoodie off for additional search wasn't returned back all and later was questioned about a selfie ring light additional 3 security personnel were called. She literally had to be adamant that it's just a powerbank and selfie light as she got the final call announcement or else she was to miss her flight. All in all. Very bad experienced and was accused of something totally different absurd comparison 2 powerbanks and selfie light to Vape Device.

Date of travel: June 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Mohammed A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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