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“Extortion at airports by ground staff”
Review of IndiGo


Reviewed 13 June 2024

They have made one extortion counter at the airport and made the young staff stand there and in the name of rules extorting money from the passengers. Carrying one small flower pot was considered as a baggage and we were made to pay 3500. Worst airline experience now a days when all the other airlines have died their premature death.. time is not far for Indigo too as this callousness will make them loose passengers

Date of travel: June 2024
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Thank umemaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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55 - 59 of 9,430 reviews

Reviewed 13 June 2024

WARNING ‼️ never travel with indigo ,, if there is less then one star I would love to give ,, worst flight ✈️ experience ever ,, on top they try to rob you ,, nothing for entertainment,, worst food service,, rude staff behaviour at counter ,, ‼️‼️ do not travel with them

Date of travel: March 2024
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Thank lanuevaindianandgril
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 June 2024

Terrible experience, they offloaded our bag without our knowledge due to the aircraft needing to balance the weight and not informed on any platform, on arrival we had to wait for all the luggage to arrive and only when we checked with the baggage counter as to why our bag was missing were we informed of the above, no apologies rendered and now still waiting on our bag to arrive!Poor attitude by ground staff!Would not recommmend at all!

Date of travel: June 2024
Thank Seaside16064682759
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 June 2024

Lost my suitcase containing £6000 worth of possessions. I was Lied to throughout. Had two suitcases delivered to me that weren’t mine. Ruined my holiday. I had no clothes,no medication, no phones nothing. It took 13 days to get my suitcase back to me by then my vacation was coming to an end. Compensation offered was £30 in VOUCHERS (still awaiting to receive them 8 months on). Disgusting service. Awful. DO NOT GO NEAR THIS COMPANY.

Date of travel: December 2023
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Thank Ben B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 June 2024

Worst service …can’t even provide hot water when there is no turbulence due to indigo policy. Also have flight attendants who don’t even smile.😏

Date of travel: June 2024
Thank Coastal29112154830
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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