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“Rather average”
Review of Iberia


Reviewed 4 weeks ago

Tickets are a bit costly, however, timely departure and arrivel. Food and beverages on board to be purchased A bit more info on board (e.g. about flight duration) would be nice.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank voyagerpal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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105 - 109 of 13,813 reviews

Reviewed 4 weeks ago

The plane - old, cramped, with extremely uncomfortable seats

The staff on board - they couldn’t care less, everything is a hassle, unfriendly, don’t make you feel welcome, don’t smile

I flew with them in July and I don’t think they’d changed the selection of movies

The food, if it can even be called that, was dreadful

The only good thing was flight was on time

Not looking forward to my flight home

Why on earth does British Airways partner with this airline - they are worlds apart

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank UlstermaninNorfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very good service. Punctual, reliable. Friendly staff. One of the best airline that I have taken. Much better than punctuality than Vueling. Highly recommended.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Herbert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Flew JFK to MAD on A350-900. Aircraft was nice and new, clean, flight was pretty comfortable in economy even for me at 6'2". Slept about 2/3 of the flight.

Flight back from MAD-ORD on A330-300 was a bit of a different story. Seats just looked old and unappealing to sit in, air a bit stuffy. I folded down my tray table to make sure it was clean when I arrived at my seat, and there was old food stuck on the tray table that I had to wipe down myself.

In both cases, the service was just fine. Not great, not terrible. Meal service could use an upgrade, as the only available snack was a small bag of roasted almonds. Flight attendants weren't particularly friendly. Entertainment selection was pretty limited.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank kmnynj0405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Way more comfortable than my flight from BOS to Madrid. Seats have a decent cushion, food was reasonably good and the wine was very nice. The crew did a nice job taking care of a lot of people.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank BoilerDaveNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC