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“Affordable international travel”
Review of Iberia


Reviewed 6 April 2018

Iberia is a good affordable flight . Tried for the first time and it seemed ok . No issues . Checkin was quick and easy . Our luggage was underweight so no issues there .
Flight was in time . It was an uneventful flight

Thank MAILRIQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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672 - 676 of 11,918 reviews

Reviewed 5 April 2018

Plane cancelled and no solution proposed to fly the same day !
no possibility to call someone to put a claim. Only solution possible to put a message via internet with 21 days delay to get an answer !!!

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Thank Guillaume G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

I've flown a lot, so I know that Iberia is about the same as everyone else. But in Madrid, they have built themselves a huge airport terminal that is not only a long way from everything else, even inside, the planes are a long way. You can go for more than half an hour without getting to your plane. Never fly in or out of Terminal 4 if you can help it. You might as well walk to London.

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1  Thank Diantha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

One of the best business class products in the air. Staff attentive, food excellent. Breakfast was a bit poor, but flying time was less than 8 hours, so no issue on that. Excellent inflight entertainment. What an improvement for Iberia, some years ago on of the worst airlines...

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Thank Reto1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

Absolutely as the word says, budget airline. You get what you pay for. I wouldn't say that it was a very bad experience, specially if you are not expecting much. The check in was very slow. We stood in the queue for almost 1 hr, and we could see the staff was just chatting with each other. Although one good thing was that once we were at the check in counter the lady was very helpful and made sure we had seats together.

The boarding was a complete mess and there was no process of the groups being followed. Inside the Flight the seats were ok, like any domestic budget airline.

Overall considering the price and the amount of time it saved us, it was a quick option as the flight time was only 1 hr 30 mins and the landing was also smooth.

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    • Customer service (e.g. attitude, care, helpfulness)
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    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Radhika V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC