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“Poor airplane seating, poor facility”
Review of Etihad Airways


Reviewed 21 December 2024

Seats have very small room, my knees touching the chair in front of me, no TV screens , no entertainment, same as as commercial flights, no value for money

Date of travel: December 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Sherpa13419060871
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etihadairways, Manager at Etihad Airways, responded to this reviewResponded 26 December 2024

Hello Sherpa,


Thank you for your valuable feedback. Guests are able to check all our flight facilities during the booking flow. If your flight is a short haul flight this would be operated by the A320 or A321.

Thanks
*Aby

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Reviews (22,105)
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1,452 - 1,456 of 22,105 reviews

Reviewed 21 December 2024

Great Airline - smooth, ery good price value, seat selection in advance was good - was able to book a free neighboring seat for an amazing price. flight schedule perfect and everything went very quickly and no delays. Will book again for sure!

Date of travel: December 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Marie L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etihadairways, Manager at Etihad Airways, responded to this reviewResponded 23 December 2024

We love hearing that our smooth flights and great value hit the mark! No delays, perfect schedule, and great prices—that’s our secret sauce. Can’t wait for you to book again and make your next flight just as awesome.

*Flo

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Reviewed 21 December 2024

punktually , very nice airport in Abu Dhabi , aircraft Dreamliner from Abu Dhabi to Mumbai, service on board , seat policy

Date of travel: December 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Alexander N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etihadairways, Manager at Etihad Airways, responded to this reviewResponded 23 December 2024

Hi Alexander,

Punctuality, Dreamliner vibes, and smooth service—that’s how we like to do it!

We’re glad you enjoyed your experience at Abu Dhabi Airport and loved flying on the Dreamliner. With Etihad, you can expect nothing less than perfection! Thanks for flying with us, and we can’t wait to have you back for your next smooth and stylish journey.

*Flo

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Reviewed 21 December 2024

My first experience traveling with Etihad was exceptional, and it has made me want to fly with you again. What impressed me the most was your amazing crew. Their polite behavior, cooperative attitude, friendly communication, and professional approach to serving food stood out. I truly enjoyed the experience and appreciate their efforts in making the journey so comfortable. Great job, Etihad!

Date of travel: December 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Numan J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etihadairways, Manager at Etihad Airways, responded to this reviewResponded 23 December 2024

Hi Numan,

Thank you for such a heartwarming review!

We’re beyond thrilled that our crew made such a positive impact. We always aim to serve with a smile, and it looks like our team knocked it out of the park.

We’ll keep those good vibes flowing, and we can’t wait to make your next flight even more exceptional.

See you again soon—your seat is ready!

*Flo

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Reviewed 21 December 2024

I have over 10 years of experience flying with airlines such as Ethiopian Airlines, Air India, Indigo, and VietJet. Recently, I had my first experience with Etihad Airways, traveling from Delhi to Abu Dhabi and back to Delhi. It was truly a wonderful experience, and I am delighted to have flown with Etihad. Keep up the excellent service!

Date of travel: December 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Trek59313241315
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etihadairways, Manager at Etihad Airways, responded to this reviewResponded 23 December 2024

Hi There!

Thanks for the amazing feedback! After 10 years of flying, you clearly know your way around the skies, so we’re thrilled we impressed you!

From Delhi to Abu Dhabi and back, we’re so glad we could make your journey truly special.

Your words are like fuel to our engines (in the best way possible)!

Can’t wait to have you back on board for your next adventure!

*Flo

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