Return flight from Europe to Melbourne via Amsterdam & Abu Dhabi , Good flight until Abu Dhiba where the airport transfer a mess, having to go through security a real bun flight, long delays, some people strugling to get connections. Again we found the quality of meals disappointing not as good as previous flights with Etihad.
“Europe to Melbourne”
Review of Etihad Airways
17263
Date of travel: May 2019
1 Thank mullinbill
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etihadairways, Manager at Etihad Airways, responded to this reviewResponded 23 May 2019
Thank you for taking the time to review your flight with us. We are sorry to hear that you are not happy with the on board meal, we have refreshed our food service on board to improve the quality of our complimentary meal service which now includes a larger portion of main meal than previously. We hope to fly with you again to provide you a better experience. *Zoe
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (20,071)
5,067 - 5,071 of 20,071 reviews
17263
Good flight from Melbourne to Abu Dhabi we found the food to be not as good as previous flights. Service average I think the level of service not as good as previous flights.
Date of travel: March 2019
1 Thank mullinbill
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etihadairways, Manager at Etihad Airways, responded to this reviewResponded 22 May 2019
Hello Bill, thank you for your review. We appreciate you took your time writing about your experience with us. We value your insights and need those to improve our service. Thank you. *Isi
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
3713
We paid extra for Premium Economy, we got about an extra 3 inches of leg room, costing an extra $175 each. My wife has food allergies so we opted for Vegetarian Oriental, she got insipid vegan meals.The airline does not cater for people with Gluten intolerance or other food allergies. The general standard of food was not great, they were more interested in selling foods from the trolley. The online check in is a joke, we tried several times during our holiday to do online check in, each time failed. We even tried to change my wifes food choice, that failed too. Our overall opinion of the flight, which was long was, we were not impressed.
Date of travel: April 2019
Thank John W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etihadairways, Manager at Etihad Airways, responded to this reviewResponded 22 May 2019
Hello John, thank you for your review. We appreciate you took your time writing about your experience.
If you ever face any difficulties online please drop us a private message on Facebook or Twitter. Then we can solve it together. *Isi
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1011
Flight was roomy, staff was courteous and considerate, in-flight entertainment and communication services USB charging
Date of travel: April 2019
1 Thank Hasan W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etihadairways, Manager at Etihad Airways, responded to this reviewResponded 20 May 2019
Great and short feedback, thank you so much.
Regards
Haithem
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
114
Was expecting great things...but they never materialised !
Not over generous with the drinks (whiskey),food was nothing special and the films were OK.wouldn't be my first choice to fly with them again!
Date of travel: April 2019
Thank catherine b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etihadairways, Manager at Etihad Airways, responded to this reviewResponded 22 May 2019
Hello Catherine, thank you for your review. We appreciate you took your time writing about your experience with us. We value your insights and need those to improve our service. Thank you. *Isi
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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