It makes a huge difference to be able to stretch out and to not feel cramped up next to others. Having your own space is fantastic. So is having your own little kit of toiletries, pillow, blanket and bottle of water. I love the indulgence of being offered a variety of beverages before the flight takes off and being able to have a champagne to celebrate your holiday.
The food is very good and the options are reasonable too. Being able to order something throughout the flight is great, too.
The staff are very competent and generally very serious.
The toilets are cleaned on a regular basis.