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“Good money spending”
Review of Etihad Airways


Reviewed 4 weeks ago via mobile

Flight was good as for economy class. My next seat was empty, so i had space to extend my legs..TV entertainment was good with eecent good movies that gave me time to waste...staff was nice and helpful, i asked one of them to keep my medicine in fridge and she thankfully helped me..overall the flight was more that good and for its price it acceptable too.

Thank drshaimasubhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EtihadHelper, Manager at Etihad Airways, responded to this reviewResponded 2 weeks ago

Hi there, we're delighted to hear that you enjoyed your time on board. Thanks for your positive words. We're looking forward to welcoming you on board again soon. *Ivy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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234 - 238 of 11,252 reviews

Reviewed 4 weeks ago via mobile

Our trip was ruined by Etihad Airways. The route was from Istanbul to Abu Dhabi and Abu Dhabi to home (United States). When we got to the airport in Turkey, they wouldn't let us on the plane even though the gate was still open and after they screwed us over there, the airline cancelled our flight home and gave us a quote of $1,000 USD per ticket to get our flight back from Abu Dhabi back home. Our group was 12 people. This didn't seem fair as we already had to pay for another flight to Abu Dhabi. They stole our money from us and it wasn't fair.

1  Thank msid9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EtihadHelper, Manager at Etihad Airways, responded to this reviewResponded 2 weeks ago

Hi Msid, we're sorry to hear this. We appreciate you took your time writing about your experience with us. In order for us to investigate this further, please share your experience with us on our website under the tap "About us - Contact us - Feedback". *Ivy

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Reviewed 4 weeks ago

I came here specifically to leave this feedback because I am pretty upset with these guys. I have their credit card and they NEVER credit the miles I accrue, they ALWAYS fall short. Also they never honor their promotions. I forward them the emails of the promotions and they just say we are going to investigate, and nothing. Last time I got an SMS saying I was going to get double miles for all tickets purchased between 1st and 31st of may. I purchased tickets to travel long flight and guess what? They only gave me 1x miles. I took a screenshot of the SMS and sent it to them, wasted time. I am so upset at these guys! And I am platinum by the way! Way to treat your best customers!!

1  Thank Benito L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EtihadHelper, Manager at Etihad Airways, responded to this reviewResponded 2 weeks ago

Hi Benito, this doesn't sound ideal. Please send us your Etihad Guest number and your email address in a private message on one of our Social Media channels (Twitter, Facebook, Instagram), so we can assist you further. Thanks. *Ivy

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Reviewed 4 weeks ago via mobile

One of the finest and best International Airline operating flights between India and the Kingdom of Saudi Arabia with a layover in Abu Dhabi, UAE. Just travelled once with this Airline and it gave me every reason to love it.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank rasheedurrahmans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EtihadHelper, Manager at Etihad Airways, responded to this reviewResponded 2 weeks ago

Hi Rasheedurrahmans, thanks for your positive words and your full star rating. We're delighted to hear that you enjoyed your flight with us. We're looking forward to welcoming you on board again soon. *Ivy

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Reviewed 4 weeks ago via mobile

Had always wanted to travel with Etihad and chose to this year for our holiday to Abu Dhabi. Got to say, I was a little surprised. We flew out on a Dreamliner and I felt very restricted in my seat. The crew worked from the minute we boarded until the second we disembarked.. I just didn’t enjoy the flight experience.

Thank Cath M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EtihadHelper, Manager at Etihad Airways, responded to this reviewResponded 2 weeks ago

Hi Cath, we're sorry to hear that you were not happy with your seat. Thanks for your feedback and we will share it with the concerned team. *Ivy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC