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“Not a Fly Better...May be Fly terrible”
Review of Emirates


Reviewed 4 weeks ago

Airport Check in Counter (Emirates) Staff Behaviour rude
On Line Check in done
4 hours (Flight Scheduled Time ) before received message that flight is delayed by 1.5 hrs
after reaching Airport flight was cancelled and there is no one properly explaining and guiding the Passenger
left Airport after 3 hours
after reaching house Emirates Sending message that your flight cancelled

Web Chat - In active for Last 2 days
Call Center Number - Fully busy after trying continuously for 4 hours got in to the line and i am waiting in line 1:54:33 mins at the time of typing this message and i am not sure when someone will speak to me

Could able to see so many tourists , Family , Students stuck and did not get any assistance.

currently my headache is popping up due to listening to their Music last 2 hours

Not a Fly Better Air lines

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Balsubramaniam H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (65,182)
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167 - 171 of 65,182 reviews

Reviewed 4 weeks ago

Worse way of managing customers. The flight is already delayed yet the management fails to make announcement and handle customers professionally. Total disappointed with their way of handling bad situation. Inexperience and incapable. Really worst experience ever. Please don’t buy ticket from them.

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Passenger48487623612
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

My flight was from Riyadh To karachi Via DxB. They should have cancelled my flight from Ruh so that i could choose another option for my comfort but no my flight departed on time from Ruh but they delayed my connecting flights for almost 17 hours and i was stranded in the airport all that time plus when i arrived in Karachi none of the passengers got their baggage WOW. The provided food like animals!!! Never gonna use this airline ever.

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Anaspathann01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Delayed flights in Dubai, and NO COMMUNICATION of it. Not on their app, website or flight trackers (online). I, nor my family, will ever fly Emirates again. They’ll leave you guessing…

Date of travel: April 2024
Thank ASHLEY A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

*NO staff at all * NO information avaible by help desk or answer on the call service* 10hours waiting at the gate *No one giving update *Stuck for three days *0 star hospitality *It forced us to buy food because the flight was delayed *bottle of water €10, chicken wrap for €20* Flight got cancelled* HORROR

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Florine G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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