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“Shame on Emirates during COVID”
Review of Emirates


Reviewed 28 November 2020 via mobile

SAD!
This is how Emirates operates flight during COVID from Dubai airport. This flight was coming to NYC. This is how they arrange seating for all passengers before getting onboard.
Take some shame management, and you claim you are doing everything during pandemic

Date of travel: November 2020
6  Thank Bahar21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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3,136 - 3,140 of 65,211 reviews

Reviewed 25 November 2020

The ground staff didn't provide a wheelchair when I had booked for one while booking my full ticket. They failed to do it and made me walk for so long that i who have disc damage got more pain and sick. No social distancing as advertised all over the UAE. Crowded queues to the launch.
Food was very very old. Got rubber idly and old sambar. Shame on the caterers who serve Emirates asked for another meal, they refused. the staff never got water or coffee as I was having a headache.
I was treated well when I flew from Brisbane to dubai but such a shameful treatment from Dubai to Chennai. Will not recommend a flight from Dubai to Chennai, take some other flight, you get better treatment

Date of travel: October 2020
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3  Thank Arshaad2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 November 2020

The flight left on time and I had hardly any trouble through the entire flight. The staff were very courteous and as it was an evening flight, they also seemed to be very responsive when I requested them not to disturb me as I slept for most of the flight. I did ask for water and a snack when I did wake up and the crew were very courteous to serve me. My baggage arrived quickly so, it was a home run.

Date of travel: March 2020
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    • Check-in and boarding
1  Thank bryananes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 November 2020

I had the worst experience for those Indian customer service , very rude and interrupt me when i was talking , it's been months they didn't refund my money back and those manager on duty they are hiding from us to even have conversation, I am so sorry for emirates to hire those rude people in Mumbai , they event don't have any skills to run customers phone, this is big issue hopefully after 7 months talking and writing letters and letters some one can help me .

Date of travel: March 2020
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    • Check-in and boarding
3  Thank Eideh1348
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 November 2020 via mobile

EK Ground staff doesn't care to explain anything to the passengers. Been denied check in in Cairo, cause of the clinic where I took the PCR test . However the facility I used is listed as approved on their website. Opened a complain and issue never been sorted. Besides that they lost my bags on the way back and I still can't get a hold of the ground staff in the airport, even if my bags are sitting there for 2 weeks now.

Date of travel: October 2020
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    • Value for money
2  Thank rob_geisler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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