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“flight to Vietnam with El Al”
Review of El Al Israel Airlines


Reviewed 3 weeks ago

Good service on a very long fly .Fly attandents were polite and halpfull .food was as normal in this industry-poor !

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Giora A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 - 32 of 2,919 reviews

Reviewed 3 weeks ago via mobile

Seats are cramped, especially when seat reclines in front of you. Food is terrible - every single meal and snack. Old 747 showing it's age. TV system waaaayyyy outdated, for example. Beware four across middle section. No love, but it's the most secure for safety, soooo...

1  Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I booked 2 roundtrip flights from Los Angeles to Tel Aviv, their website is a joke, I couldn't book though their website because it kept logging me out and crashing the page, so I booked through Expedia, I assigned my seats and meals and after I booked I still called the airline to make sure they had the right information. Everything was fine but when we checked in at the airport they literally gave me the last 2 seats at the end of the plane, yes, the ones don't have any space to decline the chair, or space to store your carry-on luggage. I told them that my Mother has a medical condition and she has to use the bathroom often but they didn't care, it was such a pain to ask people to move every 3-4 hours, I understand people was annoyed that's the reason I selected my seats 6 months before my trip!.
On the way back the same story, I couldn't believe it, WTF. Prices aren't cheap, we spent almost $3,000 and our experience was a nightmare.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank 91pablom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

We booked a night flight from Tel-Aviv to London-Luton. The check-in process was very long, took about 45 minutes.
Boarding was alright but the plane was not very comfortable. The chairs were very similar to the ones on easyjet planes. Just a little bit better, not much.
The food was fine and so was the service.
We felt we payed a lot of money for a flight very similar to a low-cost flight. Should have just booked one of these and saved our money.

Thank TTT-HRC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

I know that security is never to be taken lightly, particular when it comes to an Israeli company that is a potential target of terrorist act but sometimes that is taking a toll over the passengers.
You see if you fly out of Ben Hurion airport you either fly with carry on or check in passengers. In the check in counters there is an endless line that is subject to pre security screening, same for carry on passengers but with significantly smaller queue. Us having only carry on attempted to perform a web check-in and proceed to gate through the lesser hassle.
Alas, the system wouldn't let as complete the web check in, neither the electronic check in counters at the airport.
We had to go and stand on the long queue together with all the luggage check in passengers. That increased our process time to one additional hour.
The airliner itself is OK, the aircraft clean and nice. But hey, either correct the web check in or provide more info as to what we should expect.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Sofi N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC