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“Better return flight with China Southern”
Review of China Southern Airlines


Reviewed 3 weeks ago

Had a better plane on our return trip from China with China Southern. Couldn't check in online but check in was smooth at Xi'an airport. Domestic flight to Canton then International to Melbourne. Sat in economy row 56 seats A&D. In-flight entertainment available this time, more white wine available! and all in all a comfortable journey home.

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank trisicairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 weeks ago

Flew with China Southern as part of our Scoopon package deal with Travel Asia. Had difficulty checking in online and choosing seats, website not that easy to use, high traffic volume online but persisted and checked in for flight but couldn't change seats. Sat in row 59 K&H. No entertainment on flight, older plane. Seats OK but back of plane noisy. Toilets remained clean through the whole flight. White wine dispensed in very very small plastic cup about 25mls each. They only had a half bottle of white for the whole section of economy! suggest go for beer or red wine which was plentiful. Limited water given out so make sure you have some with you. Meals OK. Service fine, but staff speak limited English. Tips, bring plenty of water and our own entertainement via netflix or similar downloaded onto smart phone or tablet.

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank trisicairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

China southern it was a good airline in China, my flight number was cz3801, aircraft was booing 787 dream liner and flight departure date was 26 August, it was biggest and have all new technology feature, with WiFi, when this aircraft 40000feet high from the earth we use Wi-Fi Internet. Air hostess and cabin crew behavior was good but they're can't talk in English that's we use google translate for communication with them. We're Muslim that's we can't eat pork , air hostess change our food and give us bread, and some fruits and juice,, overall good airline in China,

Date of travel: August 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank REZVI0805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

A return flight to Malaysia,Langkawi.We stopped on a connecting flight in China both ways.
£330 return,an amazing price! I have done the same flight with Malaysian Airlines a few times,it cost about £200 more!
the airline service about average,not great,but for the money i would struggle to do better.
Will be happy to fly with them again.

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Tim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

We flew economy from New Delhi to Hanoi via Guangzhou and then from Ho Chi Minh to New Delhi via Guangzhou. I had apprehensions about the airline basis the reviews that i had read but i was pleasantly surprised with overall experience. The seats were comfortable with enough leg room ( I am 5'11) and had personal screens on each seat with brilliants collection of movies (English, Asian etc) on the New Delhi and Guangzhou and return sector. We had booked special meals and were offered the same. The trip from Guagzhou to Hanoi was uneventful. However, the only sore point was that our return flight from Ho Chi Minh got cancelled due to change in winter schedule and we did not receive any prior information. On reaching airport, the staff helped us book on next day flights and booked us in a 5-star hotel and took care of all logistics. The trip from Ho Chi Min to Guangzhou was normal. Due to counter check-in, we got last row seats on Guangzhou - Delhi sector but surprisingly they turned out to be good. They had ample recline, personal screens like all seats and were served first for food and drinks. Overall, I would recommend China Southern airlines again but with only one word of caution - please do check the flight schedules regularly so that you are not caught unaware if the flight has been cancelled or not.

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank ankur_dev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC