Whoever left bad reviews for this airline must have never flew with delta, jetblue, united, or American airlines from NYC area. First time on cathay to fly to Thailand but I wish the other airlines provided the same friendly service, meals, wine, blanket, pillow, overhead headphones! Never seen anything like it since the 90s. Would definitely fly with them again!

In my opinion Cathay Pacific have the worst booking system in the world. They took my booking over the net, and took my money, and then they let you know that you can’t select your seat until 24 hours before the flight. Then they say that if you become a Cathay member then you can book your seat 48 hours before the flight. So I became a member and their bloody app still won’t let me book a seat until 24 hours before the flight. They don’t give out contact details and I think that their whole bloody system is as customer friendly as a bad smell.

Absolutely terrible. I had heard Cathay was now a discout carrier. And as i write this after 1 hour on the tarmac with zero updates i concur. Last time i will be flying with this bs airline

Very poor service food was awful very bland
Given a complimentary drink in a paper cup
For the price we paid $5000 each not worth the money. There are much better airlines
However the only good thing was the staff very nice.

Seriously....I'm a One World Emerald so travel a lot and have always viewed Cathay as the top carrier in the One World system. I guess Beijing has gotten sufficient control of what used to be an amazing carrier - raining in HKG on my layover, my checked bag showed up in Shanghai so soaked that the white shirts had water stains. Had to spend a couple hours drying out clothes and cleaning shirts for next day's meetings. Unfortunate - this was my go to carrier and it appears they're lost - they had to have left my bag sitting on the ramp in pouring rain for all 4 hours of layover to soak it that bad. Tried to put in a customer service issue with no point other than to tell them to address their baggage handling - customer service blew me off as well. This is not the Cathay of 3 years ago - they were amazing and unfortunately, they aren't anymore.