Nowadays, you hardly would expect a real surprise in your flight experience. Things have been so expected and routine. Overall smooth operations, air hostesses were courtesy and attentive. The five hours flight with a some good movies to watch are good enough to kill your time (and if you know some skills, you might be able to watch 2.5 movies). Seat space was better than my previous economy flight (someone said because this is older plane).
Food was as usual so so. A Haagen Dazs icecream came after as recovery.
What really was frustrating was the entertainment system. Nowadays, this touchscreen sensitiveness is considered outdated and, quite annoying. While screening the movies, we were frequently being directed to wrong screens and we needed to redo the touch again. System was slow to react. Worst, my headphones often had sound malfunction and my wife also experience hiccup in the system.
I understand revamping the whole hardware costs a lot but CX can upgrade their interfaces and avoid passengers frustration. These little upgrade should not be difficult but we saw the same interfaces for years and the problems persist.
And that's disappointing. Hope CX can improve this very soon.