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“Regional airline with high standards”
Review of Bangkok Airways


Reviewed 28 November 2023

Excluding the late departure from Phuket, the flight with Bangkok Airways had only positive aspects. Starting with the free access to their lounge at HKT even for a domestic flight. The plane was very clean with above-average legroom. I received a meal whereas when I booked the flight via KLM they said only a snack would be provided. They pay a lot of attention to details: metal cuttlery in economy class, bottles with the name of the airline, etc. To keep it short, the standards are much higher compared to regional airlines from Europe.

Date of travel: November 2023
Thank 755ralucam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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35 - 39 of 4,780 reviews

Reviewed 28 November 2023

Please if you can, avoid this airline at all costs. This could be the worst day of your life like how it was to me. This is the worst travel experience of my life!! You will be racially profiled, they will delay your flight and they will leave you stranded without any help. WHAT A NIGHTMARE!! Totally do not recommend!!!

Date of travel: November 2023
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    • Value for money
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1  Thank grace3223
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 November 2023

Only flew short leg from Siem Reap to Bangkok with them but was better than expected, plane was clean and comfortable and on time, cabin crew friendly and good service, did not expect feeding on such a shot leg but pleasantly surprised with snack and drinks provided, did not book with them as it was a code share through Emirates but would not hesitate to book them again.

Date of travel: April 2023
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Thank Colin L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 November 2023

We flew from Koh samui to Bangkok. Then had a connecting flight from Bangkok to London Heathrow. We arrived in Heathrow but our suitcases along with 8 others didn’t. Bangkok airways failed to transfer the luggage from 1 flight to the next.

Date of travel: November 2023
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
Thank RachaelC619
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 November 2023

Bad service took forever to get your bags if we have choice of airline we will not fly with bangkok airways

Date of travel: November 2023
Thank VictorViwat V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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