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“Acceptable boarding assistance, service and on time for a low cost airline”
Review of Bangkok Airways


Reviewed 4 weeks ago

Good service and on time performance for a low cost airline. Check in was efficient, on board service quick and polite.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Arthur M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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49 - 53 of 3,118 reviews

Reviewed 4 weeks ago via mobile

Our first time in Thailand, & flying with Bangkok airline to Kosamui, absolute brilliant service alround, when you are at there gate before departure you have plenty of free snacks & drinks, so nice you go up again & again to refill your tray or place as much as you want thia snacks in a bag such a great variety of bits & peices to eat.
But what you don't know is they feed you all over again once in the air, by then we were not completely hungry again in which we couldn't eat all the food served, but excellent service, very friendly, look after there customers first rate.
Would definitely recommend this airline in Bangkok & wouldn't hesitate to use again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank gary t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

What an amazingly pleasant surprise. Never knew about this airline until we needed to connect for our flight from Bangkok to Johannesburg. From stepping onto the flight until we stepped off, it was pure pleasure. We had Mr Rachan and Miss Nalin who were helpful, friendly, professional and so eager to assist. They were always smiling and made this a memorable experience. I will definitely fly with them again if we get the opportunity. Well done Bangkok Airways. You should be getting all the awards for customer satisfaction.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Wayne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

It was a very comfortable flight. The onboarding and welcome was excellent. The food was great. The flight attendants were quite pleasant. The flight was on time and there was no delay.

Thank ParomitaD23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I went to Chiangmai 1-2 times every year for 10+ years and always used low-cost airlines. Never use Bangkok Airways before, this is my first time.
First surprise, the cost just a little more than other low cost flights and cheaper than AA in total.
Second, they have a lounge service before flight.
Third, cabin seat is comfortable. The food and drink are very good.
A little more cost with full services. Bangkok Airways come first in mind for my next flight.

    • Seat comfort
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Art M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC