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“Lovable flight”
Review of Bangkok Airways


Reviewed 6 April 2018

I really love this airline. Actually a little bit difficult to finds a direct flight to Cambodia from Bangkok because of their country problems, but i'm lucky that i can find this airline. Flight time just for 80 minutes, but for short term flight, i got a complete meal on board. They use kinds of Bombardier aircraft (same as Garuda Indonesia route to Labuan Bajo), so the configuration for seat is 2-2. Really comfortable. Free for cabin & baggage allowance. Maybe the price is little bit higher but you'll got the quality for it.

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    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank ermezmee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 April 2018

Bangkok Airways is 1 giant step above the other airlines in Thailand. All the employees we had contact with provided correct information with a smile. The lounge at BKK airport offers about everything you will want including lots of chargers and free internet. Arriving at Bangkok Airways private airport at Trat you will feel like you are already on vacation. No long lines or confusing signs to nowhere just fast efficient service in an open air building away from everything. They have a van service right from the airport to your hotel on Koh Chang and return including the ferry trip. Be Happy fly Bangkok Airways!

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    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Russell G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018

I have flown Bangkok Airways both in Economy and their Premium Economy/ business class and the level of service is simply excellent. Before boarding you are directed to the Bangkok Airways lounge ,(yes, even for economy), offering various refreshments and free Wi Fi. On take off there is always a small meal offered with liquid refreshments. I was travelling with a disabled friend and the assistance offered was the best. I noticed that all our flights including Bangkok to Koh Samui were all on time. If travelling around Asia, an airline well worth considering

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank bmansell2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018

Connecting flight with Cathay Pacific after coming from Vancouver. My luggage was sent directly to Bangkok Airways, so that was easy. I love this airline! The plane was simple, but fine for a 3.5 hour flight. The crew, service, food and beverages were excellent. They really provide great service. So many airlines could learn a lot from Bangkok AIrways.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Tony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018

This was a veery efficient short flight trio even got drinks and food was only an hour ten mins but the staff worked hard in that time would recommend this airways and have to say I was pleasantly surprised how good it was

Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC