Bangkok Airways is a budget carrier operating out of Thailand.
The only good part about this airline is that the inflight staff are very prompt about service. However, the entire flight experience is a poor experience on multiple flights in and out of Thailand.
1. The flights are usually delayed and there is barely any ground staff to support the passengers.
2. Thailand is an international tourist destination. Therefore, the most common spoken language across passengers from different countries is English. But in Thailand and specially at the Airport with flight ground staff, they can barely understand or speak any. This amounts more to the confusion.
3. Vegan meals for the Indian passengers is the most pathetic experience. Boiled vegetables and sticky rice is a standard on all Bangkok Airways flights operating in and out of India.
It gets worse when they serve fish onboard and the entire cabin including the passengers are stinking.
4. Bangkok Airways needs to up their service and offerings as they are charging tickets prices at a premium as compared to leading international carriers.