I like Japan and had high hopes for this airlines. Well , they weren’t jtotally ustified.but still better than amy american carriers.
It started at boarding . No direct slip so you were all squeezed into a bus. Funny how first class went first to the bus, then had to wait to get economy squeezed in as well. Into the sane bus...dooohhh. Then in a raining and cold climate we had to climb up to the plane. Unbelievable, this was a 787.
The colours of the cabin looked like 1975, but it was a brandnew plane.
I am an architect and design matters. Really. The plane had an unfriendly and uncomfortable touch just by seeing these gray and blue colors, accompanied by a terrible shrill light.
JAL is much better, really. I have a flight to Osaka next week and avoided ANA.
Back to the flight. Kind of turbulent, okay it’s above japan, so there are clouds and rain but kind of strange fir that size of plane. Food was good, far better than on us carriers and the best were the respectful and even visually appealing (never the case on american carriers either) . Apart from being pretty ,the girls were professional and drinks exceptional. Another sake , some more sushi ? No problem.
Their japanese menu was as good as in the best japanese restaurants in Los Angeles (not in Tokyo) .
Legroom was satisfying and wifi hatdly connected. That’s okay, I had my Ipad with a million movies.
American carriers should send their Gulag-style listless and useless crews to Japan on a “How do I become nice and respectful towards passengers that pay my salary Training”.
Good Flight, fabulous staff, terrible interior design and no landing slip.