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“Expensive but good”
Review of Alitalia


Reviewed 17 January 2019 via mobile

We used alitalia when we didn’t find cheap airway solution.. it’s quality is really good but meal , sandwich, drinks are expensive too... but I recommend .

Date of travel: October 2018
1  Thank Martinelll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 17 January 2019

Short flight with very little service, cabincrew not friendly. Boarding in Cagliari was ok, disembarking in Roma took ages with busses, luggage did not arrive and we had to wait almost 3 hours for the luggage to arrive on the next flight

Date of travel: January 2019
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
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    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank 793berryr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2019 via mobile

First time flying with them to Rome, Italy. Seats were comfortable, food was average and drinks were given as needed. Flight was on time when we took off and arriving at our destination. Landing was a very pleasant one. Crew members at the counter and in flight were professional and serviceable. We were also given pillows and blankets. I would definitely recommend them and use them again. Overall enjoyed the flight. Thank you Alitalia for a safe flight.

Date of travel: January 2019
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
1  Thank 305YOLO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2019

Bit of advice, plan on purchasing beverages and snacks prior to boarding. The quality of food service leaves much to be desired, along with the frequency of times it was offered. The seats entertainment system needed some modernizing. BUT at the end, it was a cheap fare and got what I paid for.

Date of travel: January 2019
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Rodel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2019

We booked a trip with Alitalia due to the lowest price. In total the trip consisted of 4 flights. Each was one time and the airplanes were clean and felt safe. From Rome to Santiago de Chile we had one of these very old 777-200 planes. The interior was very old and the seats extremely uncomfortable. Food and drinks were plenty and quality good. The on-board entertainment on the mentioned flight was extremely old and the screes so bad and small. You were even not able to read subtitles. Under a vast amount of seats there were these metal boxes that reduced the leg room dramatically. See also the famous airplane seats homepage….
The flight back from Santiago de Chile to Rome was in a much better 777-200 with bigger and better touchscreens. Sadly the flight attendants were unfriendly and not very eager on that flight.
Overall the price was good, the planes on time, the baggage was not lost and the planes still felt save. I would like to give 3.5 stars -> 4.

Date of travel: December 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank juma20152015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC