This was our first flight with Alitalia and I was very pleased. I contacted them a few weeks before we left to ensure my wife and I were seated together and they happily obliged. The seats were relatively comfortable, the food was fine and the flight attendants we dealt with were very accomodating. The flight attendants weren't overly warm or friendly, but they were efficient. The in-flight entertainment was also good. We left on time and arrived on time, as did our luggage. Overall it was a good experience and we'd fly with them again.