Going out we had to have a name adjusted and it took over 40 minutes. When they fixed the issued they canceled the wheelchair service for arrival and the flight coming back. They then assigned us to the last seats in the plane. For someone who has limited walking capabilities they did not seem to care where we were put on the plane. Would think twice about flying with them again even with the plug ins for phone charging, free movies available through their in flight app and tiltable head rest. Service is just not par for those that are handicap.