We purchased tickets from Air Berlin in March ,for a Cruise round trip to Copenhagen Denmark. It was recommended by our Travel Agent. First of all, there is a $74.00 charge to book,that no one mentions! Then if you want to pick out seats,that's another charge! After all that,they cancelled our Flight home ,turned us over to SAS,and we had to fly to Newark Airport, instead of JFK. Our Shuttle was picking us up at JFK!! We ended up taking a Taxi to get there!