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“AIR NZ Just brilliant.”
Review of Air New Zealand


Reviewed 6 April 2018

As always air nz offers a second to none service on all its flights and destinations.
If I had the choice We would fly with them on all our flights world wide.
You can not beat the quality of service and reliability offered by our national air service.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank tedebear2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,112 - 2,116 of 9,078 reviews

Reviewed 6 April 2018

Always a new safer video each time you fly. Don’t know how they continue to turn a boring safety video into something entertaining to watch each time.
We crossed over to Queenstown 10 days previous and must have struck the change over of meals and movie selection, lucky I guess although there was not much new to see on the second Flight.
Hostess are always good but sometimes they can be a little inattentive wandering down the aisle offering water and picking up rubbish because twice we were missed out on.
Always a pleasure flying ANZ and will continue to do so.

Thank blueshark_m4ko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

Premium Economy, our favourite wasn't available on this flight.
We were lucky to book the front seat combo in Economy. Only two sets of two.
Great ease with access and not having to accommodate another passengers.
Great for shorter flights.

Thank Neil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018

My husband who is not a lover of long haul flights had booked extra leg room on this leg of our world flight. There was 4 people in our party & this was the 1st airline that sat him in front with extra leg room & the 3 of us behind him. Other airlines have separated us, as he has paid for Extra leg room. Due to the plane not being full the 2 seats next to him were empty, so I was able to sit next to him, once I had spoken to a steward. The plane was a Dreamliner, modern & comfortable. Service, drinks & food were good & met all our requirements. We flew from Honululu to Auckland. Pillow & blanket provided.

Thank mabAberystwyth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

The transfer desk in AKL was great we had good seats and the service was excellent even on board the flight. Nothing short of Business class only the flat bed was not there. The food was very nice too. We had an enjoyable trip and look forward to the return trip to Syd. The SYD
check in staff need better training in knowing the seating of aircraft without saying you are not together when the system had put us together . There was no issue at all.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank SNR193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC