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“Not relabel with flights timing”
Review of Air India


Reviewed 19 September 2017

I can't be relabeled with Air India's flight anymore; The flight schedule can change almost all the time. This is my second time in Air India, and aging they change my delay time from 2 hours to 20 Hours. When they sell the ticket, they give you a good deal and a great price, but once you bought the tickets, then they change the flight timing from 2 to 20 hours. It feels like they want to trap in the cage just for unhealthy competitions with other airlines. This is very annoying service from Air India

1  Thank Subedi192
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 September 2017

My hard luggage was damaged during Handling operations and there were many holes and scratched.
When at the airport I complained, the "lost and found" desk assistance agreed that the holes dimensions were unacceptable (small parts can get lost by those holes) but Air India rejected my claim because the functionalities of the luggage were anyway guaranteed (my luggage is not waterproof anymore and I'll never carry small parts because I can lose them).
To be honest, I was so tired and the Air India feedback was just communicated by lost and found assistant desk then I didn't persist.

I have a big question marks for Air India or to any other traveller, if holes from which your personal things might fall are not classified as damages, which are the Air India criterias for defining a damaged baggage?

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank IT2World
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2017

It's hard to know where to start without being too much of a moaner.....positives. Legroom is good and all legs of the flights took off on time and landed successfully. However there are more negatives that outweigh these - cabins grubby, my area and TV screen had all left over food dried on it and I had to ask numerous times for a cloth. The cabin crew on all sectors did seem to be surly and really not wanting to be there, there was only one service, no drinks service and if you needed any other drinks, including water you had to either ring or go and get it your self and disturb the crew from reading. Food was nonedescript and only a choice of veg or non veg????? And the toilets were in quite a disgusting state as the crew did not freshen them up at any time. Sometimes even a cheap price does not make it better!!!!!!!!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank mooer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017

we some friends visited khajuraho 02/09/2017 to 04/09/2017 and choice travel by air india, very good airlines 'pride of india' ,crew staff is very co.op and helpful. food served by the airlines during travel is very tasty and hygienic.our all performance is very Excellent.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank yogindery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017

I recently flew Air India between Delhi and Chennai. The departure was from T3's International area and the aircraft used was a 777-300 ER. The check-in and boarding were comfortable. IFE worked before departure and it was good to have access to it on a 2.30 hr flight. Legroom was excellent and so was the high tea served on the flight. Overall, a much better choice than low-cost carriers like Spicejet and Indigo, who rip you apart from everything from luggage to a cup of tea.

The flight was on time. However, arriving at MAA International is a bit of a palaver.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank RVBurrells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC