I was to travel to Paris from Mumbai, India on 11th Feb 2019. I looked for Air France tickets & booked. However I got email from JOON. On closer inspection, the ticket was from AirFrance only, but operated by an agency called JOON.
I had never heard about JOON, so I boarded the plane with fingers crossed. However to my pleasant surprise, the service was very good, the flight was smooth & in flight entertainment was excellent. the flight crew was English speaking, so no problem in communication.
However I had one strange experience. When the air hostess appeared for serving pre-dinner beverages, I asked for red wine (which I had always relished in all my earlier flights.) She simply refused. She said the wine can be obtained only if I approach the crew station. I told her....France is famous for wines & how come you refuse me to serve at my seat. To this she smilingly said, yes wine is available but can be given only at crew station & not at the seat. I was utterly confused & left the point, since it was very late in night & finished dinner & slept off.
In my return flight no. AF 0218 Paris to Mumbai, I asked the purser right before plane took off, what that air hostess could have meant & explained to him whole incident. He also said it was very strange & red wine was always available & could not be refused. She need not have asked me to go to crew station. So he served me two small bottles & asked to enjoy. Later he came up for a chat & asked if I liked the wine & I enjoyed it.
Anyway. Except for the above incident, the flight experience was superb & cuisine was very tasty. In flight tv screen was very good for use & contents was excellent.
I am sure I will use Air France JOON again & again....even for my journey ahead of France to US. Regards.