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“Paid for upgraded seats and did not get seated there”
Review of Air France


Reviewed 4 weeks ago

food and service were great - Airbus 320 aircraft had nice wide seats compared to 747
Great service and food

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank labernethy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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298 - 302 of 22,327 reviews

Reviewed 4 weeks ago

We flew with Air France in July, 2018, from Tel Aviv to Paris (round trip).
Pros:
- Convenient time of departure and arrival
- Fair tickets price
- Tasty meals (esp. kid meal)
- Very clean aircraft.
- Smiling and friendly staff.

Cons:
- Hand luggage allowed size is little bit smaller then other regular flights (55X35X25).
- Legroom is smaller then in Lufthansa or El Al planes, but it still decent. (I'm 186 cm tall and legroom is relevant for me)
- Entertainment app didn't function - fortunately, we had plenty of books and movies on our mobile devices.

Definitely, we'll flight with Air France in future.

Thank Zlatkin I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

When traveling long distances, it's best to have the most direct flight. In this case, no layovers, but a 13 hour plus flight will require some patience. The cabin crew were very cordial and helpful, making the extensive flight more pleasant while they accommodated the needs of all passengers. We were in economy, but paid a small fee to have additional legroom. The meals were surprisingly delicious and the service for drinks was excellent as they kept everyone hydrated. The entertainment selection was not the most extensive, but sufficed to keep your mind active until you can fall asleep. Great service & flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank fisherman3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

This was a Code-share flight with Jet Airways (9W4947 was the Jet flight number which i had booked). It was a pleasant surprise to be on board Air France - my first experience of flying with them.
Fantastic service right from the word go. Very polite crew members, and always serving with a smile, very self-confident and reassuring.
Thank you Air France!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Anant S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

From start to finish Air France was outstanding. Very courteous stewards & very comfortable seats. Stewards were always coming by to offer drinks or whatever we wanted. Very enjoyable flight.

Thank Sandrakay53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC