Paid about $100 per person for the roundtrip airfare, and extra $9.00 per person to reserve “XL” seat in Economy Class. My wife and I were able to reserve the first row in Economy Class that gave us plenty of legroom and the privilege for early debarkation at the end of the flight. The airplane used by Air Europa for this flight was the twin-aisle Airbus A330 aircraft.
The online reservation was easy, however my request to email them the seat confirmation took 3 phone calls from the U.S. using my wifi to avoid international calling phone charges. I found out during my third phone call to the airline that the person who originally entered my email address to their system misspelled it because she used the Spanish spelling instead of the English spelling to one of the words in my email address. You can’t blame that person because English is not her first language. Nevertheless, I was impressed how helpful and courteous they were each time I called them.
I received another email 48 hours before our flight inviting me to check in online, which I happily obliged. Arrived at the Madrid airport, greeted by one of the airlines’ employees who was standing in front of the check in counter. She scanned the barcodes on my cellphone, and that was it because we did not have luggage to check in for our day trip to Barcelona. Went through the airport’s security check, waited for our flight, boarding was on time which was very organized. We scanned our barcodes to their scanner before boarding, we showed our passports and then boarded the plane.
Cabin crew members are courteous, helpful and professional in behavior and appearance. Aircraft appears clean, seats confortable. Flight left on time, plenty of information given via the p.a. system both in Spanish and in English. All snacks and drinks are for purchase only, They announced wifi was available but I did not try it, there was plenty of entertainment to see outside my window for this self-described AvGeek. Flight arrived a little early, aircraft was parked a short distance away from the terminal. I enjoyed the opportunity to disembark on the ramp to hear, smell and see how it was like to fly in the past. We were taken to the terminal a short distance away by an articulated bus. Overall, I was impressed by the overall services offered by Air Europa. I got a good price for the flight, the airline got me to my destination safe, on time and happy. I definitely recommend Air Europa.