Service, amenities and food/beverages were all pretty average and in line with what you would expect. Very comparable to West Jet, just a titch better. The plane was new and very pretty. Economy class - not much space for your knees, very tight. Upgraded to Premium Economy on return flight and it was worth the extra money. Flight leaving Kona was delayed by more than an hour. But hey! at least we didn't have to deplane and spend the night as we witnessed with another airline that night. We need to remind ourselves it could be worse and be thankful.