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“Air Canada AC105”
Review of Air Canada


Reviewed 3 weeks ago via mobile

Flew Toronto to Vancouver, 9am departure. Ticket booked using Aeroplan points. Very easy to book online, including seating assignment. Flight left on time and arrived 15mins early. Boarding was very organized. Was a full flight. On flight service was very good - friendly and engaging. Plane was a Airbus A321. Seating is always cramped on AC.

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank gbmoneymatters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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257 - 261 of 18,329 reviews

Reviewed 3 weeks ago via mobile

They say that an airline or any company should be judged by how well it performs under adversity. If that is true then Air Canada fails miserably.
When fog rolled into YVR making the likelihood of my flight from YVR to YCD unlikely, the staff started to mobilize to figure out what to do. After a lengthy discussion they decided to announce that the flight was cancelled. Although vouchers were given for travel to the nearby ferry terminal to get their passengers to their destination, the length of time, the garbled messages, and long line ups to obtain the vouchers and checked luggage all contributed to a stressful misadventure.
Of course I am not faulting Air Canada for the weather. after all foggy days in the autumn are common, but the process should be streamlined to enable passengers the chance to catch the next available ferry. A system of taxi sharing or dedicated bus service would have helped. And the hand writing of vouchers should be improved upon in this day and age of electronic transfer of information.
Clear messaging and communication would also have been helpful throughout this period of frustration. Sorry Air Canada but I expect more of you in helping your passengers when the skies are not clear and sunny. Most airlines do reasonably well in easy times - it’s when the chips are down you begin to realize the difference between great airlines and so/so ones.

Date of travel: November 2018
    • Customer service (e.g. attitude, care, helpfulness)
    • Value for money
Thank Yellingdog25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I took direct flight to New Delhi from Vancouver. The flight was excellent and I was quite fresh while reached Delhi.

Flight just takes 14 hours and was less tiring as compared to one stop flights that may take over 20 hours.

Plane has good legroom and the latest Dreamliner plane makes you feel less tired since it flies at low altitudes.

Food was okay but could be better if they offer some more choices other than Indian food.

Overall, the best flight to India and home now doesn’t feel too far !

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
1  Thank kainthtj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Upon check in it seems that my seat had been separated from my young daughter. She was mortified to have to side beside a stranger on the full plane. I had booked our seats together, but a change in the reservation separated us without my knowledge.

The agent, seeing her reaction, quickly did some work and managed to get us together again at the back of the plane.

Date of travel: November 2018
Thank David_moveup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Despite my flight was 2 hours delayed, the route was really nice! I had a comfortable window seat where I admired the view when we were flying over the mountains. It was wonderful!

Date of travel: November 2018
7  Thank kelledstyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC