Timeliness: Left an hour late, arrived almost on time
Airport Processing: Efficient, friendly ground staff
Comfort: Limited (seat layout is 3-3-3 in Economy, making for smaller seats) With a full aircraft and if you are taller than 1.7m., the 14.5 hour flight will see you feeling a bit cramped.
Airside Service: Good, except for flight attendants' understanding of "dairy-free" - resulting in very little nourishment during the flight. Normal food offering was tasty.
Overall Rating: Might explore other airlines next time...