I am generally an Air Canada fan, but this flight was unusually unpleasant. I chalk that up to poor seats. My first flight on an A-333, which is a fairly rare bird for the AC fleet.
I am 6’ 0”, found that when I sat upright the seat ahead of me bashed me on the shins - could not extend my legs into the space under the seat ahead. Seat gave very poor lumbar support and the posture it forced me into was excruciating. Ended up sitting on two pillows to get a better body angle and some support in the seat cushion. Very uncomfortable flight, sleep impossible. I have flown AC’s other air raft over long distances without this discomfort. Flight was otherwise smooth and the aircraft is quiet, but the seat really detracted from the flight. Will not fly A333 again. Has AC shifted the seats to cram more people in?
Service was great, but I don’t understand the service protocol. . Flight left at 23:15, most passengers don’t need dinner and just want to sleep, but AC serves a meal as soon as airborne. That meant lights not dimmed for over an hour of precious sleep time. Then, before arrival they serve a really minnimal snack. Would have preferred no dinner but a better breakfast.
One passenger had a medical emergency en route and staff were stellar in handling it.