Edmonton to Vancouver to Whitehorse. Usual Air Canada flight, crowded, left late, only freebies were soft beverages. Layover in Vancouver, had to purchase food in airport, kind of expensive. Our luggage, along with that of 3 other passengers did not arrive in Whitehorse with us. Apparently, this happens 2 or 3 times a week. It showed up during the night and was delivered.to our hotel.
When we checked in at the airport to leave, the check-in attendant waived the usual luggage fee, but only because my husband mentioned the lost luggage.
The airline wouldn't have done anything if he hadn't complained.