From LAX to Montreal, and from Toronto to LAX, a flight of some 5 hours, you're given nothing more than coffee/tea, water or soda but are given the chance to buy food. To and from Paris you're given ear phones which have the same jack as any other set such as for your iPhone or iPod but on the 5 hour flights, the jack is completely different forcing one to either pay for their ear phones or watch movies without sound. I understand having to pay for ear phones if you don't have a set, but deliberately having a jack different from what is common so that one is forced to pay for it if you want sound pisses me off.
We were NOT told US citizens would be going through customs in Toronto or that connecting passengers would be going through another search train prior to customs (why does a passenger even have to go through another search train if you're on a connecting flight? A question for Toronto airport's incompetent security I guess). When the line backed up at the security search train because they had only one train open of the five I could see (initially they had a second but it promptly broke down...according to one of their folks, there was no airline personnel to help process their passengers first so that they didn't miss their connecting flights (security should have done this as well). Then, to add insult to injury, my wife was tagged by the airline for a random search.
Lastly and this is minor, the pilot seems to feel it necessary to interrupt your movie or music seemingly every 15 minutes or so to give you info or update you or announce some charity or sale of duty free items...far more than I've ever experienced on any other airline.
The air crew staff were pleasant, food was adequate, but there are not enough restrooms for a plane of this size.
All in all, it's another reason not to fly because the benefits are not worth the increasing hassles the airlines and security (all of them) put you through.