We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Expensive unfair check in charge”
Review of Air Baltic


Reviewed 19 November 2017

Hello,
I would like to share with you my dissatisfaction from #AitBaltic. When I arrived to the airport they charged me 35(!!!!!) US dollars for check in (140$for 4 tickets). When I ordered the ticket from #gotogate, nobody informed me that I will be charged when doing check in, and in addition the company didn't send me Email to remind me that I need to check in online in order to avoid this charge. Eventually I was forced to pay almost 20% more for the ticket. This is called CHEATING. This is an unfair way to earn more money from people. It's a shame and I will not recommend you to fly with this company.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Review collected in partnership with Air Baltic
Thank yotamc1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (8,624)
Traveller rating
Traveller type
Time of year
Language
  • More languages

4,030 - 4,034 of 8,624 reviews

Reviewed 19 November 2017

I had an excellent experience on the trip. Fast check in. Flight was fine. Attendants were friendly.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Review collected in partnership with Air Baltic
Thank gorsander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2017

Nothing to drink/eat is free. Just like in train! But flight personnal are pleased.
The 2 flight were perfectly in time.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Review collected in partnership with Air Baltic
Thank Nuncanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2017

Surprisingly generous allowance for infant - 10 kg of luggage. Full size of beverages on board, very good pre-order meal.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Review collected in partnership with Air Baltic
Thank VeraDeniss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2017

For the price paid an ok experience. As a frequent flyer I was however surprised by some strange directives by the cabin crew. I have never before been told to put away my headphones in the overhead compartment while sitting on an emergency exit for example. Bags ok, but tiny headphones?

Review collected in partnership with Air Baltic
1  Thank MarineSE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC